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Academic literature about management consulting

This list of academic literature about management consulting (mainly German and English) is extracted from the annual documentation «Unternehmensberatung / Management Consulting» (ISBN 978-3-7281-3952-8). The purpose of this extensive compilation of documents is to offer students who follow the lectures and seminars about management consulting at the University of Zurich, a unique source that includes also historical articles. The main list (list 1) has been grouped into six areas of content about management consulting.

List 1: Main list and (in bold) general literature about MC

German key words
English key words
  • Einführung: Begriffliche Grundlagen; «Wozu Unternehmensberatung?»
  • Unternehmensberatung als Branche: Dienstleistungssegmente und Abgrenzungen, globale Dimension, Wurzeln der Unternehmensberatung, «Industrie» versus «Profession», Digitalisierung, Trends
  • Ansätze zu einer Theorie der Unternehmensberatung (interdisziplinär)
  • Introduction: Terms and definitions; «Why management consulting?»
  • Management Consulting as an industry: Service segments and delineations, global dimensions, roots of the management consulting, «service industrialisation» versus «profession», digitalization, trends
  • Approaches to a theory of management consulting (interdisciplinary)

List 2: Role of MC; internal/ external MC; psychology of consulting

German key wordsEnglish key words
  • Rollen des Beraters/ der Beraterin; Kliententypologie;
  • Elemente der Beratungspsychologie (inkl. Klientenperspektive), Vertrauen
  • Systemintegration extern/intern (verschiedene Modelle und Praxisaspekte)
  • Auswahl von Beratern
  • Role of management consultants; typology of clients
  • Elements of a psychology of consulting (incl. the perspective of clients), trust in management consulting
  • Internal/ external management consulting (different moduls and practical aspects)
  • Choosing management consultants

List 3: MC process: temporal - chronological aspects

German key wordsEnglish key words
  • Der Beratungsprozess (zeitliche Dimension): Phasendifferenzierung, Initiierungsstrategien etc. (unterschiedliche Ansätze, Modelle)
  • Projekt- und Programmmanagement
  • Faktoren der Prozessgestaltung
  • The management consulting process (temporal-chronological aspects): differentation of typical phases, starting phase etc. (different approaches, models)
  • Project- and programmanagement
  • Determinants of the management consulting process

List 4: Instruments, methods and products in MC

German key wordsEnglish key words
  • Instrumente, Methoden und Produkte in der Unternehmensberatung
  • Wissenschaftstheoretische Aspekte und Probleme
  • Instruments, methods and products used in management consulting
  • Aspects of philosophy of science and related challenges

List 5: Quality and quality assurance; ethical and legal aspects

German key wordsEnglish key words
  • Fragen der Qualität, Ethik und Zielkonflikte
  • Rechtliche Aspekte, Verantwortung und Haftung; Evaluation
  • Qualitätssicherung: Berufsbildung Anforderungen, Ausbildungswege, Laufbahnaspekte, professionelle Institutionen, Zertifizierung und Qualitätsmanagement
  • Quality issues, ethical aspects an conflict of aims
  • Legal aspects; responsibility and liability; Evaluation
  • Quality assurance (implementation): Management consulting job profile and requirements, training and development, career path, professional institutions, certification and quality management

List 6: Managing large MC firms; networks; success factors

German key wordsEnglish key words
  • Das Management grosser Beratungsfirmen: typische Kulturelemente, Geschäftmodelle, Organisationsstrukturen (primär/ sekundär), Kapazitätsplanung
  • Finanzielle Aspekte: Honorierungsformen, Auslastung, Hebeleffekt, Vergütungssysteme/ Anreize, Besitzverhältnisse, Bewertungsmethoden
  • Wachstum/ Skaleneffekte, Internationalisierung
  • Wissensmanagement
  • Netzwerkstrukturen
  • Erfolgsfaktoren und Marketing (empirische Ergebnisse)
  • Managing large management consultancies: typical culture elements, business models, organisation structures, capacity planning
  • Financial aspects: fee models, utilization, leaverage, pay systems/ incentives, ownership, valuation methods
  • Growth/ economies of scale, internationalisation
  • Knowledge management
  • Networks
  • Success factors in management consulting and marketing (incl. empirical results)